Returns & FAQ
Due to the nature of our items and because items are digital, we do not accept returns or issue refunds.
If you have any questions regarding your order, please email: demonettax@gmail.com
All items are for entertainment purposes.
Donations and Tips Cancellation Policy
Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund it.
Refunds Policies
Product Orders Cancellation Policy
Due to the nature of our items and because products are digital we cannot issue refunds, returns, or exchanges for orders. Orders are non-refundable.
If you have any questions regarding your order, please email: demonettax@gmail.com
Donations and Tips Cancellation Policy
Donations and tips are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your donation or tips.
Locked Messages Refund Policy
Locked messages are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your locked message. If you have issues accessing the locked message after payment, please contact us at demonetta-shop@support.fourthwall.com. We’ll be happy to troubleshoot the problem and find a resolution for you.
Accepted Payment Methods
We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods.
Additional Taxes
Orders may be subject to local taxes/duties. The charges vary by country, and should be displayed at checkout at the time of purchase.
Merchant of record
Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries. Privacy Policy Terms of Service.